Expand the Email option. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. I would be happy to take a further look into this for you but would need to confirm a few detai. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. virginpulse. Networking and WiFi. Then just open the app, go to My Shows, choose the show you want to watch and press Watch Now. . The perfect. Access your bills, diagnose faults and manage your package. Web Safe requires the use of Virgin Media DNS to work. Work differently. The following example shows an AS Name of Virgin Media: If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. In code sharing, an airline sells seats on another carrier’s flights under its own name. Account - Cable. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. My ntlworld. chubbysumo • 5 yr. TRACK, BUDGET, SAVE AND PAY. com:Y54kpX5g: curl -v smtps://smtp. Find and uncheck Turn on SafeSearch. SpeedChild Safe show is off but it's on and can't change it. If you changed the computer's network settings to use any Public DNS does that re-gain access. Not able to access websafe_setting page (able to go to update_profile page). This was working for me until about August. SpeedFWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosProblems in the last 24 hours. Also check the dns settings of your vpn while you're there. 8. Virgin is still working on a more flexible system. Go to My Apps. in Switched On Families 2 weeks agoWe would like to show you a description here but the site won’t allow us. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. 1. 1. vi. Virgin Media said all users can now send and receive emails again but some still cannot access messages from before the disruption. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. Networking and WiFi. By Linda Carroll. Re: Web safe settings not working. IMAP Security. Make sure your inbox storage is not full. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. 8. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Or call 1-888-999-2321. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. The first is categories. So you can kick back and enjoy yourself, knowing somebody’s got your. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . Virgin Orbit was unable to close a potential deal with. Internet not working on Mac even though all other devices are ok Go to solution. Virgin Mobile. Open the TCP/IPv4 properties using the steps provided . Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Next, enter in your username and password. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. Just bear in mind this would reset everything. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. Hi chg194 . 1. It's been on since the start. If you are experiencing trouble with our suppliers online booking system, via the above link you should be able to locate their direct contact details to discuss this. Destinations & onboard. Hi chg194 . 1. on 08-02-2023 16:22. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. T-Mobile is saving us a lot each month. 1 site and checking AS Name value says Virgin Media and it does. SpeedHi - my child safe settings are no longer saving - I get the same message each time: "Sorry the changes you made were not saved, please try again. 04-08-2017 2:12:41 PM. On email settings (or with help from your IT dept. Networking and WiFi. Abdelmonem. Child safe in ON on my account. I've phoned Virgin multiple times, gotten a new hub but nothings worked. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". It'll help to. My Virgin Media App. The filters can automatically block pages by IP addresses or by examining keywords. Networking and WiFi. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 12 March 2014 at 11:06AM I expect that googles cache of pages won't be blocked either as that too will be served by google which they simply couldn't block. AS Name. See where this Helpful Answer was posted. June 2, 2020. Virus Safe - Enabled. You don’t need to be a web wizard to know how to take care of your kids online. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. 1 for Families |. on 30-10-2022 12:40. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. hi I’m trying to add a website to the restricted websites on child safety but it’s not working. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. Networking and WiFi. Any help appreciated. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 8. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 0 Kudos. Installed Web Safe on Mac. 8. 9. Whilst waiting for the forum team to help can you confirm if you are able to browse to FYI, by default sites that hide your public IP Address (like VPN services) are blocked, i. 3. This is what I tried to enter. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. 1 site and checking AS Name value says Virgin Media and it does. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, - 5395816. Hi, I think I have found the problem, it is to do with Virgin Media UK and their on-line "Child Safe Setting" I have turned this off and have Opera's VPN working. Stay safe online. Click: My Apps. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. SpeedVirgin Media is signed up to the Ofcom automatic compensation scheme in which households are entitled to £9. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. 2. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Log in to your Virgin Media account using your email address and password. Help. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. virginmedia. com nslookup protonvpn. Take us with you in four easy steps. Yes VM don't want to debug the opt out childsafe software on the server thats needs a reboot. SpeedWebsafe isn’t working again. You need to disable it in the actual Virgin Media account settings on their website or phone them. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone wrong our end' message. . |. Virgin website says there are no faults but it's not working. 168. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. IP address. I am not on any VPN. Sign in . If it’s not a technical issue you need help with then we’re here to support you on. Child safe is switched on but has stopped blocking adult sites (it used to). When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Virgin Media accepts no responsibility for personal online activity. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. To watch selected recordings from your Virgin TV V6 on your phone or tablet, first make sure the device is connected your Hub’s WiFi. Scaling Agility. Account - Mobile. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 168. 1. Virgin Media employs around 12,000 people directly in the UK and is part of. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term. 1. Call: 1-888-675-8333. My booking. It is showing as switched on but nothing is being blocked. Dial 780 for mobile services from any UK Virgin Media mobile. However, this understanding does not seem to. Tuning in. This was working for me until about August. yes, but would be dumb without a good VPN. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. AutoModerator • 4 yr. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. Not only is the service much less expensive and easy to understand, we also have free Netflix and Apple TV! Pros: Great coverage. Yes, you are right, technically Virgin Media could apply any "other" traffic management. Once logged in you will see 2 filters; Virus Safe and Child Safe. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Compare deals today. 2. Log in to My Virgin Media. Have turned setting off and. Stay safe online. I’ve called VirginMedia several times and they have not been able to help. Anything not relating to the X-Universe games (general tech talk, other games. I just got a URL from the IT team for the VPN. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 1 Kudo. Virgin Mobile outages reported in the last 24 hours. If that doesn’t fix the issue, try to factory reset the Hub to change it back to its original settings. I recently noticed that Web Safe erroneously reported changes as not saved but pressing Ctrl + Shift + R to refresh page showed they had been saved. It’s easy to turn on. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched On Families 3 weeks ago Child safe not working in Security matters 22 hours ago; Child safe not working in Security matters 22 hours ago; Child safe issues, Virgin Media customer service is appalling in Security matters Sunday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday Child safe not working. ‘Extra Virgin Olive Oil’. All devices would need to be re-connected to the WiFi. Head into your device settings and delete your current VPN entirely. ) Brand: Ellora Farms. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. 168. Was working last night, woke up this morning to no internet. Hi all, I’ve got exactly the same issue that Child Safe isn’t working. On Bing: Select Menu > SafeSearch. Child safe is switched on but has stopped blocking adult sites (it used to). 123. Account - Cable. Options. . If Child Safe is turned off, the settings are saved until Child Safe is turned on again. – Until the restart option will prompt. ). ukntlworld. I waited a few days after connecting the Hub, maybe switching the line to Hub is not automatic. Find out more about TV Anywhere >. 0. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Any website unsuitable for children is blocked by default. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Access your bills, diagnose faults and manage your package. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. I was told it was a vpn issue on a device but when I tried it on an iPad we had the same failure of child safe. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM. Not able to access websafe_setting page (able to go to update_profile page). Over 400 servers in the UK and over 5,500 worldwide. QuickStart, set up and connections. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Just to set expectations the issues with Child Safe have persisted for over 12 months. 1. F-Secure: Not available on BlackBerry. One of the more basic fixes is to restart all your hardware, including restarting both your PC and Virgin Media Hub by switching off the router and then waiting a few minutes to turn it back on. If you’re having trouble. When accessing a page I am advised "You can easily change your Web Safe. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use. Account - Mobile. There is not much more you can do other than to wait for Virgin Media to identify what is causing Child Safe not to work for you any more given: Virgin Media and you have confirmed Child Safe is on you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 8. My biggest surprise is. in Security matters 12-10-2023I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. JaneA1. If your site is blocked by a majority of ISPs, it may be that there is a. Navigate to either 192. What do the colours mean? Yellow. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. When checking the service status, I have problems with the TV (which I can't see) ,the phone line is Ok (and not working)So that part should now say something like " [email protected] the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Posted in Email. |. Any website unsuitable for children is blocked by default. com 9. Try both Mac and Windows. in Security matters Sunday; Online security in Security matters Friday; Child safe mode is not turning on in Security matters Thursday; Online security in Switched On Families a week ago; Online security in Security matters a week agoVirgin Media and you have confirmed Child Safe is on. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Virgin Media Web Safe Step by step guide 7 Select the ‘Child Safe’ tab to on. However, it seems to have stopped since a few days ago. Security matters. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. combination of business expertise and Virgin. com -u username:password. 100 nslookup protonvpn. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. Virgin Media; My Virgin Media; Shop; Help;. The info to report to VM was given above. To confirm Web Safe is working try going to by default access to VPN sites should be blocked. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. At the moment, we haven't detected any problems at Virgin Media. i keep getting the following message - 5376275 - 3. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. What do the colours mean? Yellow. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched. The research comes as. Step 1 Get in touch with your bank if you think you might have given out any financial info - they'll try to recover any money you've lost. Regards, Daniel. Virgin Media users started reporting problems in their thousands after 1am on Tuesday morning, according to DownDetector, a web statistics provider. Kickass Torrent is another alternative to The Pirate Bay that we will talk about. 168. The other thing to check is one of Apple's VPNs is not in play. Hello, I am having this problem too. 1. I do not pay the extra £3 a month for the internet security. Networking and WiFi. Tom Mockridge, Virgin Media’s CEO, said:. Kickass Torrent has also been shut down by the authorities several times, but it has always. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 1. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS Introducing 1. My booking. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. 2 & 1. Stay safe. Browse Virgin Media Virgin Media Community. 0 Kudos. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. 8. Move message to Spam folder (default) Flag a message as. Login in the the Virgin Media online account and try the to enable websafe. I can’t access the page, when I click on Websafe in settings I get to a page which says “we are doing some work on our site we will be back soon”Here you’ll find all the help you need for Virgin Media related problems and issues. Networking and WiFi. ), check if there are any restrictions on sender's list for [email protected] Safe: Web Safe is subject to December) 2013, published March 2014. Hi Abdelmonem, Thanks for your post and welcome to the community. It’ll help to protect any device that’s connected to your Virgin Media home network to. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in. I m new to VM and contacted them 3 times last week about this issue and no help! - 5376275 - 2QuickStart, set up and connections. Virgin is still working on a more flexible system. Virgin Media takes online safety seriously. To enable or disable each level of protection toggle ‘Turn Off’ or ‘Turn On’ and click apply. Having problems with Websafe again. net: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Please can you advise. 1. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. I was told it was a vpn issue on a device but when I tried it on an iPad we. Phone. Reply. By Natalie Kainz. 8 and 8. I’m pretty sure I had it turned on in my old house and it was fine. I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. I think I might need them to turn it off their end. 1 Kudo. NordVPN: Our #1 pick for Virgin Media customers. 3”. . Child Safe is not working reported to VM. SMTP Settings. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Landline not working. . Connect to the router with a LAN cable. 0. This is a guest blog and may not represent. Unfortunately this didn't work as the url automatically redirects me to here even when logged in. 100. Networking and WiFi. Please help. Access your Virgin. Regards. How to change my Virgin Media or Virgin Mobile package by phone. Learn how you can change Web Safe settings to turn. if the site fails to load then Child Safe is on. Forum; Apps. branson@virginmedia. However is does seem quite slow to connect, is this typical using a public DNS. " - using pop3. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Cleaning my my cache and cookies. SpeedQuickStart, set up and connections. Go to solution. Learn more Have I helped? Select Mark as Helpful Answer or 🖒. 168. Hi Shaz - unfortunately this issue has been going on for several weeks and there is no fix provided by Virgin - weeks of excuses but no-one has managed to change this as yet sadly. Flynn, a research dietitian at Miriam. Nothing that I can do, unfortunately, as I am not a VM employee. 4. If you have had past problems on the site, you need to clean up the reputation of the site by following the steps in the post above. Go to solution. You can call 159 to connect directly to most banks. The spaceship has 17 windows, providing an incredible view of planet Earth for passengers as they float by. Switched On Families. So you can kick back and enjoy yourself, knowing somebody’s got your. what AS Name value is reported when you visit are you able to visit site?; BTW: is there are reason why you are access the old Web Safe page?. Once logged in, select ‘My apps’ tab’. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. "This moisturization increases the water content of the skin, improving its health and. Please read the rules before posting. 4. This is both logging in via web browser and mail app on her. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Nov. Please could you check my account and get this sorted. Although VPNs are not illegal in the UK, Virgin Media chooses this policy, thus preventing their use. It was easy to login into my virgin media account and change the settings. Virginmedia. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Promoter: Virgin Car Insurance and Virgin Home and Contents Insurance are promoted by Virgin Money (Australia) Pty Limited (“Virgin Money”) as the Authorised Representative No. Thank you for the help. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Click Apply. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. Networking and WiFi. When accessed via EE it shows secure, and using “TLS 1. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. We have now restored the ability to send and receive emails for all affected accounts. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. AtlasVPN: A fast and secure VPN that is great for streaming. 9. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses.